Our Cookie Policy

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website and then stored on your computer's hard drive. Many sites, including Hillarys, do this whenever a user visits their website to improve the website experience for their customers, analyse and understand media performance and customers. Some or all of the cookies listed below will have been added to your device by visiting Hillarys.

Visitors have the opportunity to set their browsers to accept all our recommended cookies to ensure the best user experience.

For a more comprehensive guide visit www.aboutcookies.org. If you want to delete cookies on a mobile phone refer to your handset manual.

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website and then stored on your computer's hard drive. Many sites, including Hillarys, do this whenever a user visits their website to improve the website experience for their customers, analyse and understand media performance and customers. Some or all of the cookies listed below will have been added to your device by visiting Hillarys.

Visitors have the opportunity to set their browsers to accept all our recommended cookies to ensure the best user experience.

For a more comprehensive guide visit www.aboutcookies.org. If you want to delete cookies on a mobile phone refer to your handset manual.

Cookies information

Strictly Necessary Cookies

Strictly necessary cookies are cookies that our website needs to use in order to function and deliver content for the user 

 

PHPSESSID - PHP session cookie associated with embedded content from this domain allowing us to deliver our product images and videos for the user. 

AWSALB - Application load balancer which makes sure servers run

ARRAffinity -  It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.

ASP.NET_SessionId - To maintain anoymised user session by the server to ensure that the site is stable.

AWSALBCORS - This cookie is managed by AWS and is used for load balancing.

HILLARYS_SITEUSER_ID – allocates an anonymised user ID supporting the serving of content on site through Sitespect.

Affiliatetapcode - supports the serving of content on site through Sitespect.

JSESSIONID - The JSESSIONID is used to ensure that load balancers properly route communications to and from the correct client/server partners

ictf_il2491 This cookie stores a ‘number replacement source’ reference. The pattern part of the cookie name is a number the is an ‘intallation ID’ – and appears to be unique to each customer of the service.

ictf_master/testinfinitycookie/ictf_il249 -  This enables our phone system to function on site. This system is run by Infinity LTD and data is stored in the EU.

SSRT/SSSC/SSID – Sitespect is a tool that we use to serve content to the user in the best format. This data is stored in the EU.

antihacker_cookie - Data protection

_cf_bm - The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management

css-cached - improves the speed of the website to deliver the best experience for users. Duration 1 day.

csrftoken - This cookie is associated with Django web development platform for python. Used to help protect the website against Cross-Site Request Forgery attacks. Expires after 1 year 

_C4AP (SIPersist) - Used to identify if the visitor is new or returning, includes historic activities such as when/if a chat has started, hotspot hit or conversion occurred. Duration persistent.

_C4AS (SISession) - Used to hold information about the Click4Assistance tools and proactive rules. Expires after duration of the session.

Performance Cookies

Our Performance cookies monitor site performance and follow user actions. These cookies do not collect identifiable user information – they obtain data anonymously and only use it to improve the performance of a website

test_cookie - This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange

IDE - cookies are used to show Google ads on non-Google sites.

MUID - This domain is owned by Mircosoft - it is the site for the search engine Bing.

cookietest - This cookie checks if the user has cookies enabled on their browser 

cd_user_id -  A unique ID that helps understand the performance of leads and sales. Duration 1 year.

_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx - This cookie is for use of Google analytics 

_pin_unauth - This cookie is associated with pinterest. It is used to track the usage of services.

_pinterest_sess - This cookie is set by Pinterest that collects statistical details to track the use of its services. - Duration 1 year

_fbp - Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

fr- Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. - Duration 3 months 

lang - This cookie stores the users language preferences 

lidc - To facilitate data center selection 

personalization_id - This cookie tracks activities on Twitter for a personalized experience.

CONSENT -These cookies are used by Google to gain consent from users on their cookie preferences. The duration lasts while a user is using the website.

bcookie - Browser Identifier cookie used for diagnostic purposes.

YSC -used to track the views of embedded videos on Youtube pages

SRM_B - This domain is owned by Mircosoft - it is the site for the search engine Bing.

UULE - Cookie used to geolocate search engine results to make sure advertising spend is spent in locations where customers can get appointments. Duration 2 years.

Analytical Cookies

Analytical Cookies help us monitor site performance 

_ga - enables a service to distinguish one visitor from another and lasts for 2 years.

NID - This cookie contains a unique ID used to remember your preferences and other information such as your preferred language, how many search results you prefer to have shown on a results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on. Each NID cookie expires 6 months

_ga_LK86Y7S4QD - These cookies are used by Google Analytics to track user activity on the website. Expires after 2 years

_ga_J32JRLZY4W - These cookies are used by Google Analytics to track user activity on the website. Expires after 2 years

_gat_UA-3874421-1 - This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to.

_gat - This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.

_gat_UA-3874421-1 - This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. / Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 

_gclxxxx - Google uses this cookie to follow onsite conversions 

_gid - This cookie name is associated with Google Universal Analytics. It stores and update a unique value for each page visited

_uetvid - This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

_clck - This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected includes the number of visitors, the source where they have come from, and the pages visited in an anonymous form.

_hjTLDTest - When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

_hjAbsoluteSessionInProgress - This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.

_CLSK - Track pageviews of a user in a session - Duration session