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Contact centre opportunities

Excellent customer service is at the heart of everything we do

Browse our current opportunities See our latest opportunities in our customer service and leads centre

Why work for Hillarys

Contact centre professionals are friendly and knowledgeable with a can-do attitude. Great communication and listening skills, along with the ability to quickly build a rapport with customers are essential.

As a member of our contact centre team you will be at the forefront of our business, delivering exceptional service to our customers at all times. As a valued member of our team you will enjoy:

  • Generous holiday entitlement
  • Contributory pension scheme
  • Full training and diverse progression opportunities
  • Healthcare cash plan
  • Free on-site car parking
  • Staff, family & friends discount

Working as part of the customer contact team, you will gain a thorough understanding of our business and our customers, which is a great grounding for anyone who is looking to progress. In fact, many people working for Hillarys in all sorts of roles began their careers in the Contact Centre.

'There are loads of opportunities at Hillarys'

Tutu Mang’anda's story

Hillarys has a great reputation for progression and there are loads of opportunities for everyone, especially those that work hard. I've finally found a job that is fulfilling, especially if you enjoy dealing with customers. The encouragement we receive from our team leader is better than any other company I've worked at before, and so far Hillarys is one of the best places I’ve ever worked.

There are lots of in-house courses available and plenty of management support. Nicola Lever, Business generation associate
healthcare-cash-plan

Health care scheme

Hillarys employees are covered by a healthcare cash plan and lifestyle benefits package

loyalty

Rewards and recognition

With reocognition being one of our core values, we celebrate the success of our colleagues in our Signature Service Star Awards

More about the opportunities available at Hillarys

The service specialists

Our contact centre team is based at Hillarys Head Office in Colwick, Nottingham. Working at the forefront of our business, contact centre staff play a vital role in delivering exceptional customer service, a core value of the Hillarys business.

Speaking to customers on the phone, via email and increasingly across social media platforms, contact centre staff are friendly and knowledgeable, answering customer queries, assisting with booking in-home appointments and taking customer orders.

Hillarys is an exciting place to work. We’re always on the lookout for talented and ambitious individuals, so if you’re looking for the first step in your career, working for a market leading company that offers lots of diverse progression opportunities, then we’d love to hear from you.