Our values

At Hillarys we understand that our people are our greatest asset. We are driven by a shared set of values that underpin everything we do. Our values ensure that as individuals and in teams we work together to create a thriving business and rewarding working environment.

Customer focus
We put customers at the heart of our business.  That means listening, understanding their needs and exceeding their expectations with quality products and excellent service - always.

Continuous improvement
We never stand still. We are always looking for ways to improve our knowledge, skills and processes to stay one step ahead of the competition, feel pride in our achievements and evolve our business.

Teamwork
We succeed together. Everyone brings their own unique talents to the group to help us achieve our shared goals. Working collaboratively and helping each other makes us strong. 

Honesty & integrity
We do the right thing. We know that by being open and honest with each other, we will overcome challenges, improve processes and learn from our mistakes.

Communication
We are connected. Effective communication is key to our business. It creates clarity in a complex world and gives us a shared understanding of what is important.

Recognition
We value people. Without the skills and talents of our staff we would not be where we are today. We recognise and reward the contributions of individuals, teams and the company as a whole.