Account manager: 1997
"I’d just finished a degree in geography and wanted to join the army. But my plans changed when I realised the opportunities available at Hillarys."
Specialist products junior manager: 1999
"This was my first job on the commercial side of the business – and I loved it."
Trainee sales manager: 2000
"My enthusiasm saw me given a chance to train as a sales manager."
First year of MBA programme: 2000
"Hillarys saw potential in me and put me through the MBA programme. It was a lot of hard work, but it gave me a new understanding of the business."
"Being a field sales manager gave me a team to motivate and look after. It was a real responsibility and a significant point in my career"
Retail area manager: 2003
"I was able to learn about retail, broadening my understanding of Hillarys."
Regional sales manager: 2003
"Becoming regional sales manager meant looking after more than 400 sales advisors."
Second year of MBA programme: 2003
"The next step in my MBA: both an eye-opening and a challenging course"
General manager specialist products: 2006
"My challenge was to turn a small part of the business into a significant source of profit. I had to develop new products, set up a marketing plan, and build both a sales and a customer services team. It was an incredible experience."
Final year of MBA programme: 2006
"Completing an MBA helped prepare me for the future, giving me a real breadth and depth of knowledge."
Head of sales: 2008
"Being promoted to this role recognised my commitment and hard work, both on the job and in the classroom."
Sales director: 2011
"I was hugely proud to become sales director. It was a big moment in my career and the culmination of many important steps."
Current role: Group sales and customer service director
"There’s always a new challenge at Hillarys. My current position is a first for the business and sees me looking after sales and service for the whole group."